Product Support: How to restore access

Husband Rebuild Team · 5d ago

This is an official post from the Husband Rebuild Team. If you have paid and cannot get into your account, this is almost always a quick fix. Access is tied to the email you used at checkout, so the first step is to make sure you are signing in with that exact address. Most lockouts come from one of three things: signing in with a different email than the one used to purchase, a typo in the address, or an expired or already-used sign-in link. Request a fresh sign-in link, check spam and promotions folders, and use the most recent link, since older ones stop working once a newer one is sent. If you are still stuck after trying the correct email and a fresh link, reply here with the rough date of purchase and which email you expect it to be under. Do not post full card numbers, passwords, or any sensitive payment details in the forum. We will help you get back in from there.